Social Media & Games Moderation & Support
Background
As the market demand for games, virtual worlds and social media expands companies need to develop strategies to protect their corporate brand image, improve customer experience, drive subscriber take-up, increase revenues and reduce costs.
Solution
RenditionDigital International has a long established record providing outsourced services to the technology sector in mobile, internet, games development and support services providing insightful consultancy on games design, enhanced customer experience, community management and media moderation to help companies successfully scale and grow their business in a cost-effective and efficient manner.
Our value-added proposition ensures that our clients get a Return on Investment for both subscriber take-on leading to enhanced revenues and cost reduction through effective outsourced services.
Services
- Games Design and Enhancement
- Games QA and Testing
- CRM and 24×7 Support Services
- Social Media Moderation
- Community & Forum Management
- Game Moderation & Child Safety
- Escalation and Action Management
- Back Office BPO for Revenue Collection
Benefits
- Increased Revenue
- Reduced Operational Costs
- Enhanced customer Engagement & Retention
- Brand Protection
- Child Safety and Monitoring
RenditionDigital International Advantage
- Track record in meeting customer needs and delivering on SLA
- Superior Management capabilities and well documented Processes
- Meticulous screening and selection of staff
- Continuity and low staff turnover rates
- English speaking agents with strong customer facing skills
- Strong technology and engineering expertise in mobile, PC, internet, apps and tablet formats
Contact Us for more information or request a quote today!
