Systems & Platforms Development
Airline Reservation Systems
Call Center Support Systems
Our 24/7Tech support group provides first, second, and third-line customer support to our customers using presentation layers (i.e. ‘User Dashboard’) for agents, teams, supervisors, and management personnel.
We are providing 1st, 2nd, and 3rd line email and telephone-based technical support helpdesk to a midsized US company in the travel sector. This service decreases customer waiting time by properly staffing the help-line.
The development technologies being used are:
- Ajax and Jasper reports
- Apache POI
We work in collaboration with our customers to develop several Lawful-Interception core products using:
We implement desktop product QA and Black-box testing.